This policy is part of the Knovia legal framework. See also: Terms of Service · Privacy Policy · Content Guidelines · Refund & Cancellation Policy · Cookie Policy · Educator Terms · Ambassador Terms · Payout Policy

Legal Policy

Copyright & DMCA Policy

Bookbloom LLC (operating Knovia) respects intellectual property rights. This page explains how we reduce infringing listings, how rights holders submit a copyright takedown notice, counter-notification rights, and our repeat-infringer policy. It applies worldwide to content hosted on the Platform.

Last updated: August 2026

1. Scope

This policy covers academic materials, assessments, session recordings or replays (where offered), bundles, and any other listing or uploaded content on Knovia where intellectual property rights may apply. Marketplace rules in the Terms of Service, Educator Terms, and Content Guidelines also apply.

2. Content Integrity Controls

We use technical and process controls before and after publication to reduce duplicate, near-duplicate, and infringing content. Those controls typically include exact-duplicate blocking, near-duplicate screening (which may involve human review), plagiarism or web screening where enabled, mandatory IP attestation by the educator, and the notice-and-takedown process on this page.

Educators must confirm that each submission is their original work or that they hold the rights to distribute it, and that they accept responsibility for intellectual property claims arising from that submission. Exact attestation wording is shown in the upload / product-creation flow.

These controls do not eliminate all risk of infringement and do not create a warranty that every infringing item will be detected. Rights holders should use the notice process below if they find infringing content.

3. Employment and Institutional Rules

Educators are responsible for ensuring their listings do not violate employment contracts, institutional policies, or other obligations binding on them. Knovia is not a party to those relationships and accepts no liability for institutional consequences of an educator's decision to publish. See also the Educator Terms and Privacy Policy on institutional non-disclosure.

4. Who Can Submit a Notice

Formal DMCA / copyright takedown notices may be submitted only by the copyright owner or their authorised agent.

Buyers and other users who see content that appears inappropriate should use the Report control on the listing (where available). That routes the item for internal review and is not a formal DMCA notice.

False or bad-faith notices may create liability under 17 U.S.C. § 512(f) and other applicable law (see Section 8).

5. Notice Requirements

To be valid, a notice must include all of the following. Incomplete notices may not be processed.

  1. Your identity: Full legal name and relationship to the work (owner or authorised agent).
  2. Contact information: An email address (and preferably a postal address and phone number) where we can reach you.
  3. Work identification: A description of the copyrighted work claimed to be infringed (for example title, author, publication details).
  4. Material location: The URL of the Knovia listing and, where shown, the listing identifier (for example a KNV code).
  5. Good faith statement: “I have a good faith belief that the use of the material described above is not authorised by the copyright owner, its agent, or the law.”
  6. Accuracy and perjury statement: “I declare under penalty of perjury that the information in this notice is accurate and that I am the copyright owner or am authorised to act on behalf of the copyright owner.” Include your full legal name as your signature.

6. How to Submit a Notice

Send a complete notice by email to:

dmca@knovia.co

Email to that address is the designated channel for copyright notices. Notices sent only via social media or unrelated inboxes may not be processed. Where a listing offers a Report / copyright email template, you may use it to pre-fill required fields, then send to dmca@knovia.co.

7. What Happens After We Receive a Notice

Upon receiving a complete, valid notice, we typically:

  1. Remove or hide the listing from public sale promptly while preserving records as needed for review and disputes.
  2. Notify the complainant and the listing educator where contact details allow.
  3. Review the claim (target: about 48 hours for a first decision on a complete notice; complex cases may take longer).
  4. If infringement is confirmed: permanently remove the content and take enforcement action against the responsible account, which may include permanent termination for serious or repeated cases.
  5. If infringement is not confirmed: restore the listing where appropriate and notify the parties of the outcome.

Appeals of enforcement outcomes may be sent to appeals@knovia.co within the window stated in the notice (typically 14 days), without prejudice to the counter-notification process below.

8. False or Bad-Faith Notices

Submitting a notice knowing the material does not infringe — or primarily to suppress lawful content — may violate 17 U.S.C. § 512(f) and other laws. You may be liable for damages, including costs and attorneys' fees, incurred by us or the affected educator.

We document notices and outcomes. Demonstrably abusive notices may be refused, reported to authorities where appropriate, and shared with the affected educator for their own remedies.

9. Counter-Notification

If your material was removed and you believe the takedown was a mistake or misidentification, you may submit a counter-notification to dmca@knovia.co.

A valid counter-notification must include:

  1. Your full legal name, address, telephone number, and email address.
  2. Identification of the material removed and its location on Knovia before removal (URL and/or listing identifier).
  3. A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification.
  4. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district where your address is located (or, if outside the United States, any judicial district in which Bookbloom LLC / Knovia may be found), and that you will accept service of process from the person who provided the original notice or their agent.

If we receive a valid counter-notification, we will forward it to the original complainant. We may restore the material within about 10–14 business days unless the complainant notifies us that they have filed a court action seeking to restrain the allegedly infringing activity.

10. Repeat Infringer Policy

Consistent with 17 U.S.C. § 512(i) and our Terms, we terminate accounts of users who are repeat copyright infringers in appropriate circumstances.

An account is typically treated as a repeat infringer after two confirmed copyright infringement findings, and may be permanently terminated and barred from re-registration. We retain discretion to terminate earlier where the pattern of conduct shows disregard for intellectual property rights.

11. Protecting Your Own IP as an Educator

If another listing on Knovia appears to copy your work, use the Report control on that listing (include your own listing identifier where possible) and/or submit a formal notice to dmca@knovia.co under Sections 5–6. Our pre-publication controls reduce duplicates but do not replace your right to notify us.

12. Other Rights and Contact

This policy is designed to comply with the US DMCA safe-harbor framework where it applies. We may also act on valid notices under other applicable copyright laws. Nothing here limits rights that cannot be waived by contract.

Designated copyright contact: dmca@knovia.co. Legal: legal@knovia.co. Appeals: appeals@knovia.co.

Operator

Bookbloom LLC · Knovia · dmca@knovia.co

Knovia LTD (Nigeria) may support local payment operations and is not the contracting party under these policies.

Copyright & DMCA Policy — Knovia